What is a CRM System? CRM (Customer Relationship Management) systems are technological tools that help companies manage interactions with current and potential customers by organizing […]
Singapore in the Global Climate Landscape: Strategic Power with Still Limited Contribution
Introduction At first glance, Singapore’s presence in global climate discussions may seem disproportionate to its territorial size and emission scale. However, its inclusion is anything […]
Climate Change: Human Causes, Financing, and Pathways to a Just Transition
Introduction Climate change is no longer a distant threat — it has become a measurable and present-day reality. The science is clear and unequivocal: human […]
Between Legacy and the Future: Why Many IT Managers Still Hesitate to Migrate to the Cloud
Many IT managers are still reluctant to migrate from traditional on-premises data centers or colocation models to the cloud—or even to hybrid models. This hesitation […]
Choosing the Right Integration Architecture: How We Reduced the Cost per Call from $0.25 to $0.002 — And What We Learned from It
When building a cloud-based integration layer, selecting the right technologies — aligned with business needs and investment capacity — is crucial to sustaining operations. In […]
Artificial Intelligence Is Ready to Transform Healthcare — This Time for Real
Since the 1980s (and even earlier), the idea of using computers to support medical diagnosis has been discussed. In fact, expert systems like MYCIN (from […]
The Ethics of AI and Data Protection: A Challenge for Boards and Leaders
The rise of generative artificial intelligence (AI) and the increasing digitalization of social and corporate relationships are imposing a new set of ethical and strategic […]
AI in Corporate Governance: From Assistance to Autonomy
Artificial Intelligence (AI) is reshaping how companies operate and make decisions. In the context of corporate governance, its presence has been progressively evolving, altering the […]
The Rarest (and Most Powerful) Competitive Advantage: Teamwork
“It’s not finance. It’s not strategy. It’s not technology. It’s teamwork that remains the ultimate competitive advantage, both because it is so powerful and so […]
From Soft to Essential: The Human Skills Revolution in Organizations
Introduction For decades, the corporate world treated behavioral skills as secondary, labeling them “soft skills”—a term that, even if unintentionally, implied they were less important […]