1. Introduction Global supply chains have become complex and interdependent. With the rise in economic, climatic, and political uncertainties, these chains are increasingly exposed to […]
Tag: Operational Efficiency
Performance Indicators (KPIs) in Digital Contact Centers: Measuring Efficiency and Quality in Customer Service
Performance Indicators (KPIs) are essential tools for measuring the efficiency and effectiveness of a contact center, especially in a digital environment where multiple channels are […]
Artificial Intelligence in Businesses: Successes, Mistakes, and Strategic Lessons
Introduction The use of artificial intelligence (AI) in the corporate realm has expanded significantly, transforming various areas of operation and challenging traditional paradigms. This article […]
ABNT PR2030: Sustainable Water Management as a Strategy for Cost Reduction and Business Competitiveness
Introduction The growing concern with sustainability and the preservation of natural resources has led companies to rethink their management models. Among these resources, water plays […]
Energy Efficiency and Sustainability: How ABNT PR 2030 and Technological Innovation Transform Businesses
Introduction The pursuit of sustainable solutions and the integration of ESG (Environmental, Social, and Governance) practices have become strategic priorities for companies worldwide. In this […]
The Power Of Reducing The Average Fixed Cost Per Unit: Investments In Economies Of Scale And Their Impacts
1. Introduction Economies of scale play a crucial role in operational efficiency and strengthening business competitiveness. This article explores examples of how large global corporations, […]
The Power of Project Management in Advancing ESG Goals
Introduction As Environmental, Social, and Governance (ESG) practices gain prominence, companies across the globe are incorporating sustainability, social responsibility, and ethical governance into their strategic […]